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Return Policy

RETURN POLICY

Last updated September 28, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Return shipping charges will be paid or reimbursed by us. 

To start a return, you can contact us at info@bonnyflair.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@bonnyflair.com.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned:  

  •    Final Sale 
  •    Jewelry
  •    Bodysuits
  •    Gift Cards

For defective or damaged products, please contact us at the customer service number below to arrange a refund for store credit or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@bonnyflair.com 
 

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, create a new order.

 

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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